Frequently Asked Questions
If you are a customer in need of support please look through the FAQ's for an answer to your question.
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Feedback Abuse
We ask that JoyLot members use caution and good judgment when leaving feedback. JoyLot is not legally responsible for the remarks that users post on its site and feedback will only be considered for removal if the comment meets the guidelines set in our Feedback Removal policy. Although each individual is ultimately responsible for the feedback he or she leaves, in the interest of our community, JoyLot has some basic rules regarding feedback.
These following practices are not permitted under the Feedback Abuse policy.
- Use of inappropriate language - Use of profanity, patently vulgar language, or language that is racist, hateful, sexual or obscene. Although it is discouraged, this does not include inflammatory language such as liar or thief.
- References to a JoyLot or law enforcement investigation - For example, this person is being investigated by JoyLot.
- Publishing contact information - In the interest of the privacy of our members, users may not publish contact information within a feedback comment.
- Links - Feedback comments must only be in plain text and cannot include pictures, JavaScript or links of any kind.
- Intentionally disrupting a listing - Feedback left by a member who bid on or purchased an item solely to have the opportunity to leave negative feedback for the seller, with no intention of completing the transaction.
- Follow up - Respond to comments left by other users to make additional remarks.
To report Feedback Abuse and request that a comment be reviewed for removal, please contact us.
Once we will receive your dispute, we will consider the circumstances of the alleged offense. Disciplinary action may result in a formal warning, a temporary suspension, or an indefinite suspension. If a complaint cannot be proven with certainty, it is possible that no action will be taken. Due to privacy issues, JoyLot will be unable to discuss the result of the investigation.
Please note that evidence of Feedback Abuse does not guarantee removal of the feedback comment. Although JoyLot will review the comment for removal at your request, feedback will only be considered for removal if it falls within the guidelines of our feedback policy.
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For Sellers
Welcome to JoyLot.com.
Over the years we have added many brands and new exciting items with top-level customer service to our valued customers. As our order volume grows daily and more shoppers check our website for all their shopping needs we are always looking to expand our product offering by adding more exciting brands and new products to our catalog. We have added the ability to welcome professional business owners or individuals who pass our qualification requirements to list and expand their online sales volume by selling top-quality products to our valued customers. JoyLot is a unique online marketplace that welcomes Trusted Sellers to sell on a safe reliable and cost-effective platform. Our merchants are reliable and professional as to our qualifications requirements. We welcome all seller types whether you are new to the online market or you are an established reliable merchant, selling on JoyLot.com is unique and profitable. Joy Lot staff will provide you with live support to get your account started, design your store and even walk you through the listing process. If you are looking to expand your online sales or earn additional income and feel you meet our requirements we invite you to apply now.
JoyLot does not charge an upfront listing fee. But does charge a final sale commission fee. Please visit JoyLot fees for additional info.
To establish a seller's account you are required to register as a normal user and click on the Register To Sell link. Please allow 3-5 business days for an account manager to contact you.
Welcome to the JoyLot community.
Who can sell on JoyLot.com Marketplace?
JoyLot, is an authorized online dealer for many designer brands and quality products from major brands. Our focus is to offer quality customer service and the best shopping experience to our customers. We welcome trusted businesses or individuals that offer a variety of products and meet our guideline requirements to sell and their products to million's of online shoppers.
What type of products can I sell?
Only authentic, brand-new unused products are allowed to be sold on Joylot.com.
Some electronics new but refurbished or open-box items are also allowed to be sold with the proper description and images.
What type of payment can I accept
Every seller is required to accept one of the authorized payment types.
- PayPal
- Authorize.net
- Sezzle
JoyLot's payment process is fully confidential and all purchases will be processed using one of the following payment gateways with no access to any buyers credit card information.
JoyLot does not save or share any financial information with its sellers.
Can I establish my own store name?
Yes, every approved merchant can establish their own store brand and customize it.
What are the fees for selling on JoyLot.com?
JoyLot does not charge an upfront listing fee. But does charge a final sale commission fee. Please visit JoyLot fees for additional info.
I have completed my registration to Joylot.com, But I still cannot sell my products.
A JoyLot.com team will evaluate your application and will contact you with results within 3-5 business days pending approval.
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Free JoyLot Rapid™ same day delivery.
JoyLot.com, Free Rapid same day delivery now availabel to selected zip codes. Orders placed on Monday to Friday by 4pm EST will be shipped and delivered the same day. Available on all instock ship today items and curbside pickup required to receive package.
Delivering zip codes.
11729
11703
11704
11706
11717
11746
11798
11747
11735
11743
Service currently not available on Contacts and RX glasses orders.
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JoyLot Fees
JoyLot does not charge any upfront fees for listing products. We offer a variety of listing types.
JoyLot is a unique online marketplace that welcomes Trusted sellers to sell on a safe reliable and cost-effective platform. Our merchants are reliable and professional as to our qualifications requirements. We welcome all seller types weather you are new to the online market or you are an established reliable merchant, selling on JoyLot.com is unique and profitable. Joy Lot staff will provide you with live support to get your account started, design your store and even walk you through the listing process. If you are looking to expand your online sales or earn additional income and feel you meet our requirements we invite you to apply now.
Selling on JoyLot is based on approval process. To become a seller you need to register as a regular account and then register as a seller. Upon receipt of your registration we will review your account and A JoyLot representative will contact you. JoyLot sellers are required to offer original available in stock items and must have A live customer service phone number.
Pricing Plans
There are no listing fees when posting items on JoyLot.
Insertion Fee $0.01 and up $0.00 Final Sale Fees
Final sale fees are the commission fees we charge at the time an item sale. Final sale fees are based on the sale price of the item. Final sale fees are only charged for successful sold items.Final Sale Fees
Fee Percentage
Example of total fee $0.01-$500 8%
8% of final sale fee $500.01 - and up 7% 8% of the initial $500.00 ($40.00), plus 7% of the remaining closing price balance ($500.01 - and up). Free Features
The following features are all free when posting items for sale.The Thumbnail (small thumbnail image next to the listing) Free Super Size All Images (super sizes all images) Free Image1 to 12 (upload up to 12 images) Free Schedule (to schedule your posting for a scheduled date) Free Upgrade Fees
The following features are optional and have a small free.Second Category $0.00 Bold Title $0.25 Enable Banner $0.25 Feature On Front Page $5.00 Feature In Category(s) $1.00 Motors Fees
There is no insertion fee for Vehicles except optional upgrade fees and a successful final sale fee if Vehicle is sold.Listing Category
Fee
Passenger Vehicles Only if sold $40.00 Motorcycles Only if sold $30.00 Powersports Only if sold $25.00 Pocket Bikes Only if sold $5.00 Other Vehicles Only if sold $40.00 Parts and Accessories Same as JoyLot.com final sale fees. Real Estate
There is no insertion fee for Real Estate except optional upgrade fees and a successful final sale fee if real estate is sold.Listing Category
Fee
Timeshare Only if sold $30.00 Land Only if sold $30.00 Manufactured Homes Only if sold $30.00 Residential Only if sold $65.00 Commercial Only if sold $65.00 Other Real Estate Only if sold $65.00 JoyLot Store Fees
As a JoyLot Store owner, you'll pay the following monthly subscription fee.
Subscription Fees
Store Level Fee 1-49 listings $9.99 More than 50 listings $0.00 Sign up for a JoyLot account today
As a JoyLot Store owner, All your listing will appear in your store and on the main site. You will be able to promote your store and built a professional store front.
Register
