SHIPPING & DELIVERY
- Shipping
- Shipping Time
- Shipping Fees
- Merchandise Grouping
- Weather Delays
- Shipping Restrictions
- Availability
- Tracking
- Undelivered or Wrong Address Packages
- International Orders
Shipping
JoyLot ships orders daily Monday to Friday except major holidays.
We ship to all addresses within the US including P.O. Box, APO AE, Alaska,
Hawaii and Puerto Rico. Note that some item that may be overweight or too large
for post office handling will be required to be shipped to a physical address.
International orders are also accepted as on the listing details page
displaying the list of countries will ship to with the shipping fee details. Note that there may be
some restrictions on specific products and therefore some products cannot be
shipped to international destinations.
Every product listed on JoyLot will display the shipping rates set buy us.
Note that some items may not be eligible to combine shipping.
Orders placed from other merchants are set by each merchant. Please check each
merchants shipping fees and delivery time.
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Shipping Time
Most orders are processed and shipped within 1-2 business days. Some items
may require longer ship out time.
We use all the major mail carriers to ship orders including JoyLot.com
trucking service, DHL, FedEx, UPS
and the United Postal Service. Unfortunately, we are not able to offer the
option to choose a mail carrier.
On occasion there may be an unexpected delay on your order. We will notify
you via email with the delay of your order and approximate ship date.
If you have placed an order in a standard ground shipping service, and
require to upgrade to a faster shipping service. In this case we may require you to
contact us to upgrade your shipping option if possible and there may be a
difference in shipping fees. To upgrade your shipping service please call:
800-393-5050
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Shipping Fees.
Every item being offered or sold on JoyLot has the shipping fees charges that
JoyLot or it's merchants are charging. Most items are available to combine
shipping from each seller. Shipping fees are charged by Item(s) or by Weight (for
example)
Fixed Rate Shipping Fee.
- Base = If you buy an item
that has the Base Fee charge you will pay
the amount stated below the Base row.
- + Additional Item = The
additional item fee will be added for each additional item you buy from the
seller in the same shipping group.
- + Insurance = The
insurance fee charge is offered by the seller, if there is an Insurance fee
stated the fee will be charged for each item in your cart.
- Insurance Option = If there
is no amount stated and the insurance is included no additional charges will
be added. If there is an amount and the option is requires you will be
required to pay the insurance fees, if the insurance is optional you may
decline or accept the insurance coverage option.
If a seller is offering an item and is charging a Base $4.95 + Additional
Item at $1.95 and you buy 4 item your total would be $4.95 + $1.95 + $1.95 +
$1.95 = $10.80
If the insurance is included or optional you will not be charged
any additional fees. However if you choose to insure or you are required to get
insurance and there is a $0.50 insurance fee you will be charged an additional
$0.50 for each item for insurance.
If you want to buy multiple items and wish to combine shipping, buy all the items you want and then click on the Checkout
link within your account
(this shipping fees are for combine shipping items only from the same seller
and the same shipping class.)
Per Pound Shipping Fee.
- Base = If you buy an item
that has the Base Fee charge you will pay
the amount stated below the Base row.
- + Weight = If there is
a fee in the + Weight row the fee will be
added to your base charge and every additional item you add to your cart you
will pay the + Weight charge only within the same
shipping group.
- + Insurance = The
insurance fee charge is offered by the seller, if there is an Insurance fee
stated the fee will be charged for each item in your cart.
- Insurance Option = If there
is no amount stated and the insurance is included no additional charges will
be added. If there is an amount and the option is requires you will be
required to pay the insurance fees, if the insurance is optional you may
decline or accept the insurance coverage option.
If you see an item you want and the Base is $4.95 + Weight
$6.50 your total order for that one item is $11.45.
To purchase multiple items and combine shipping. If the Base is
$4.95 + Weight
$6.50 and you buy two items your total will be $4.95 + $6.50 +
$6.50 = $17.95 each
additional item you add the Base charge will not be added to the
checkout total and only the + Weight fee will be
added.
If the insurance is included or optional you will not be charged
any additional fees. However if you choose to insure or you are required to get
insurance and there is a $0.50 insurance fee you will be charged an additional
$0.50 for each item for insurance.
If you want to buy multiple items and wish to combine shipping, buy all the items you want and then click on the Checkout
link within your account
(this shipping fees are for combine shipping items only from the same seller
and the same shipping class.)
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Merchandise
Grouping
In order to keep the shipping cost down. We will try to consolidate
your order in the minimum number of shipments possible.
In some cases you may receive more shipments then expected to receive your
order. We will never charge you for more shipping then the original amount paid
for your order
Note that items listed as Not Yet Released or Back Ordered can delay orders
that are or may be combined with other item in stock .
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Weather Delays
If you reside in areas
experiencing snow storms or other extreme weather, There may be an additional
1-2 days delay in your package to arrive.
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Shipping
Restrictions
Due to some restriction on specific products we may not be able to ship certain
items to some destinations. Each items has its shipping rate and shipping
destination available.
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Availability
Most items offered by for sale on JoyLot are available for immediate
shipping. On occasions a product may be oversold or no longer available. We
will notify you via email and your card will not be charged.
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Tracking
Upon shipping of an item, we will send you an email with your order details
confirming shipped item, shipping carrier and tracking number. Upon receipt of
your tracking number and the shipping carrier please check with the shipping
carriers website to track your order.
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Undelivered
or Wrong Address Packages
Occasionally packages may be returned to us for undelivered or bad address.
In this case we will issue a full refund ( including shipping ) and the order
will not be re-shipped.
- For orders placed with other merchants besides JoyLot please contact the
merchant directly. If after several attempts to resolve a problem with a
merchants check the following.
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International
Orders
Items
listed by JoyLot have a drop down list with the ship to countries we offer.
Items that have your country listed in the list are available for international
shipping. For the shipping rates and charges check the shipping rates
listed on the Shipping
Options and details section in each listing. We use all the major mail carriers to ship orders including
DHL, FedEx, UPS
and the United Postal Service. Unfortunately, we are not able to offer the
option to choose a mail carrier. For international
orders that are shipped to countries outside the U.S. may be subject to import
taxes, customs duties and fees levied by the destination country. Please be aware that all countries
have different procedures and fees for incoming packages. The import fees
and charges are payable to your local appropriate authorities of the destination
country. We have no control over customs duty charges and applicable fees. This
fees are the responsibility of the buyer. Orders refused and not accepted
due to duty charges will be refunded upon receipt minus all return charges
and any applicable fees. Top
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