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Question : JoyLot Shipping and Delivery
Answer :

SHIPPING & DELIVERY

  1. Shipping
  2. Shipping Time
  3. Shipping Fees
  4. Merchandise Grouping
  5. Weather Delays
  6. Shipping Restrictions
  7. Availability
  8. Tracking
  9. Undelivered or Wrong Address Packages
  10. International Orders

Shipping

JoyLot ships orders daily Monday to Friday except major holidays.

We ship to all addresses within the US including P.O. Box, APO AE, Alaska, Hawaii and Puerto Rico. Note that some item that may be overweight or too large for post office handling will be required to be shipped to a physical address.

International orders are also accepted as on the listing details page displaying the list of countries will ship to with the shipping fee details. Note that there may be some restrictions on specific products and therefore some products cannot be shipped to international destinations.

Every product listed on JoyLot will display the shipping rates set buy us. Note that some items may not be eligible to combine shipping.

Orders placed from other merchants are set by each merchant. Please check each merchants shipping fees and delivery time.

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Shipping Time

UPS
UPS Ground Service Map


JoyLot Trucking Service

FedEx
FedEx Ground Service Map

1-8 days

Most orders are processed and shipped within 1-2 business days. Some items may require longer ship out time.

We use all the major mail carriers to ship orders including JoyLot.com trucking service, DHL, FedEx, UPS and the United Postal Service. Unfortunately, we are not able to offer the option to choose a mail carrier.

On occasion there may be an unexpected delay on your order. We will notify you via email with the delay of your order and approximate ship date.

If you have placed an order in a standard ground shipping service, and require to upgrade to a faster shipping service. In this case we may require you to contact us to upgrade your shipping option if possible and there may be a difference in shipping fees. To upgrade your shipping service please call: 800-393-5050

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Shipping Fees.

Every item being offered or sold on JoyLot has the shipping fees charges that JoyLot or it's merchants are charging. Most items are available to combine shipping from each seller. Shipping fees are charged by Item(s) or by Weight (for example)

Fixed Rate Shipping Fee.

  • Base = If you buy an item that has the Base Fee charge you will pay the amount stated below the Base row.
  • + Additional Item = The additional item fee will be added for each additional item you buy from the seller in the same shipping group.
  • + Insurance = The insurance fee charge is offered by the seller, if there is an Insurance fee stated the fee will be charged for each item in your cart.
  • Insurance Option = If there is no amount stated and the insurance is included no additional charges will be added. If there is an amount and the option is requires you will be required to pay the insurance fees, if the insurance is optional you may decline or accept the insurance coverage option.

If a seller is offering an item and is charging a Base $4.95 + Additional Item at $1.95 and you buy 4 item your total would be $4.95 + $1.95 + $1.95 + $1.95 = $10.80

If the insurance is included or optional you will not be charged any additional fees. However if you choose to insure or you are required to get insurance and there is a $0.50 insurance fee you will be charged an additional $0.50 for each item for insurance.

If you want to buy multiple items and wish to combine shipping, buy all the items you want and then click on the Checkout link within your account

(this shipping fees are for combine shipping items only from the same seller and the same shipping class.)

Per Pound Shipping Fee.

  • Base = If you buy an item that has the Base Fee charge you will pay the amount stated below the Base row.
  • + Weight = If there is a fee in the + Weight row the fee will be added to your base charge and every additional item you add to your cart you will pay the + Weight charge only within the same shipping group.
  • + Insurance = The insurance fee charge is offered by the seller, if there is an Insurance fee stated the fee will be charged for each item in your cart.
  • Insurance Option = If there is no amount stated and the insurance is included no additional charges will be added. If there is an amount and the option is requires you will be required to pay the insurance fees, if the insurance is optional you may decline or accept the insurance coverage option.

If you see an item you want and the Base is $4.95 + Weight $6.50 your total order for that one item is $11.45.

To purchase multiple items and combine shipping. If the Base is $4.95 + Weight $6.50 and you buy two items your total will be $4.95 + $6.50 + $6.50 = $17.95 each additional item you add the Base charge will not be added to the checkout total and only the + Weight fee will be added.

If the insurance is included or optional you will not be charged any additional fees. However if you choose to insure or you are required to get insurance and there is a $0.50 insurance fee you will be charged an additional $0.50 for each item for insurance.

If you want to buy multiple items and wish to combine shipping, buy all the items you want and then click on the Checkout link within your account

(this shipping fees are for combine shipping items only from the same seller and the same shipping class.)

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Merchandise Grouping

In order to keep the shipping cost down. We will try to consolidate your order in the minimum number of shipments possible.

In some cases you may receive more shipments then expected to receive your order. We will never charge you for more shipping then the original amount paid for your order

Note that items listed as Not Yet Released or Back Ordered can delay orders that are or may be combined with other item in stock .

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Weather Delays

If you reside in areas experiencing snow storms or other extreme weather, There may be an additional 1-2 days delay in your package to arrive.

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Shipping Restrictions

Due to some restriction on specific products we may not be able to ship certain items to some destinations. Each items has its shipping rate and shipping destination available.

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Availability

Most items offered by for sale on JoyLot are available for immediate shipping. On occasions a product may be oversold or no longer available. We will notify you via email and your card will not be charged.

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Tracking

Upon shipping of an item, we will send you an email with your order details confirming shipped item, shipping carrier and tracking number. Upon receipt of your tracking number and the shipping carrier please check with the shipping carriers website to track your order.

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Undelivered or Wrong Address Packages

Occasionally packages may be returned to us for undelivered or bad address. In this case we will issue a full refund ( including shipping ) and the order will not be re-shipped.

  • For orders placed with other merchants besides JoyLot please contact the merchant directly. If after several attempts to resolve a problem with a merchants check the following.

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International Orders

Items listed by JoyLot have a drop down list with the ship to countries we offer. Items that have your country listed in the list are available for international shipping.

For the shipping rates and charges check the shipping rates listed on the Shipping Options and details section in each listing.

We use all the major mail carriers to ship orders including DHL, FedEx, UPS and the United Postal Service. Unfortunately, we are not able to offer the option to choose a mail carrier.

For international orders that are shipped to countries outside the U.S. may be subject to import taxes, customs duties and fees levied by the destination country. Please be aware that all countries have different procedures and fees for incoming packages. The import fees and charges are payable to your local appropriate authorities of the destination country. We have no control over customs duty charges and applicable fees. This fees are the responsibility of the buyer.

Orders refused and not accepted due to duty charges will be refunded upon receipt minus all return charges and any applicable fees.

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