Working at JoyLot is as joyful as can be, knowing it's our customer service that sets us apart. From day one our success was based on providing you with the best shopping experience we'd want someone to provide us with. At any situation we'll do whatever it takes to make you happy. Our goal is to make sure every experience you have with JoyLot.com is a joyful one.

Who Are We?
JoyLot.com is a pioneering retail of consumer products located in New York.
We strive to deliver and add top quality products and expand our online catalogue by adding new and exciting shopping categories to our product offerings. We are committed to provide quality products and expert service to our consumers. Our product line offering is top quality rating as to our consumers.

Who are Our Customers?
With a consistent history of growth in an extremely competitive business, we receive a majority of our business from repeat and referred customers who have made JoyLot.com their one-stop shop for quality consumer products. We have been providing the needs of end-users across a broad demographic spectrum. From the individual customer purchasing equipment for their personal use to the corporate end-user, our fanatical devotion to outstanding service and the best possible pricing is the key to our growth and repeat-customer base. We know what it takes to fulfill large orders quickly, efficiently, and most importantly ACCURATELY!!

Why Buy From Us?
We are proud to offer the outstanding service and quality state-of-the-art products that our customers have come to depend on. We offer an easy way to shop online with a professional customer service sales staff and a call back option.

Who else sells on Joylot.com?
At the same time JoyLot's effort is to expand it's online catalogue and offer great savings, therefore we have added other certified and approved merchants offering you top quality items and great savings. All JoyLot merchants and sellers are certified and approved by JoyLot assuring you that your purchase is guaranteed and safe.

• We have what you want.
  Our excellent supplier relationships, and top inventory technologically systems ensure that we usually have the products you want IN STOCK so that you can get what you want when you want it. Our order processing turn around time is such that most orders are processed and shipped within 24-48 hours, and often a lot quicker.
• Our service.
  We strive to make your customer experience a perfect one. We know and understand customers needs and want you to be satisfied with your purchase, and thrilled with the quality of service.
• Safety and security.
  JoyLot takes security very seriously. Purchases made using JoyLot.com to pay for JoyLot purchases is 100% safe. Neither JoyLot or it's Merchants get access to your credit card information. Once a purchase is processed JoyLot does not save or forwards any credit card numbers. (which means as soon as you transmit your charge your credit card information is deleted immediately and no one has access to your credit card number)

We are committed to providing great quality and service to everyone trading ' practically anything, all over the world."

We welcome you to the JoyLot community and hope your shopping experience will be a joyful one.

The Staff of JoyLot.com

JoyLot staff are happy to answer any questions or concerns you may have.

Business Hrs.

• Mon-Fri 9:30am to 6:30pm EPT.

Contacting Us.

From the United States:

• Toll Free: 800-393-5050
• Dialing in the US: 631-938-1238
• eMail: Contact Us and select the right department.

From The United Kingdom:

• Tel: +44 20 3239 5242

From Australia:

• Tel: +61 2 8003 3436

Write Us:

JoyLot, Inc.
P.O.Box 595
Hicksville, NY 11802-0595

We provide call back to our customers located in the U.S., Canada, Puerto Rico,Guam, U.S. Virgin Islands, France, Ireland, Italy, Spain and United kingdom. To request a call back simply enter your phone number in the call back box located on top left on www.joylot.com during business hours and a JoyLot representative will be happy to call you.

Before contacting us, please note that many answers to your most common questions can be answered on our FAQ and Policies section.

FAQ, Policies, Help

• Return Policy
• Shipping Fees Refund
• Restocking Fees on Certain Items
• Non Returnable Items and Returns of Opened or Over 30 Days
• Canceling or changing an order not yet shipped
• Damaged or defective Items
• Wrong or unordered item
• Missing items within your order
• Packing & Sending Your Return

• Shipping
• Shipping Time
• Shipping Fees
• Merchandise Grouping
• Weather Delays
• Shipping Restrictions
• Availability
• Tracking
• Undelivered or Wrong Address Packages

• Payments & Security
• Check or Money
• Order processing time
• Pricing
• Price Guarantee
• Price Match
• List Price
• Order Confirmation

JoyLot.com does not operate under any similar-sounding names or misleading websites. We are the name you have come to trust when shopping online.

JoyLot is a registered trademark.